Multiple Facebook pages have circulated claims that Samsung is offering major discounts on smartwatches and headsets for online orders. These promotions have gained significant attention across various regional social media platforms. However, Fact Crescendo has confirmed that these claims are false.
SOCIAL MEDIA CLAIM
Numerous posts on Facebook have alleged that Samsung is offering significant discounts across its product range, including smartwatches and headsets.
These promotions, shared in various languages, have been circulating widely on social media platforms across multiple countries in the region.
The screenshot below shows a Facebook promotion from January this year, highlighting the announcement of a substantial discount for the Samsung Galaxy Watch Active 2.
The screenshot below captures a Facebook post from late March, published by a page named SamCenter Thailand. The post features a promotion in Thai language for the Samsung Galaxy Buds 3 Pro, saying the offer is available exclusively for online orders.
In recent weeks, similar promotions have appeared on social media platforms in Cambodia and Vietnam, presented in Khmer and Vietnamese. These promotions are seemingly aimed at users in both countries.
The screenshots below capture Facebook pages called Samcent Cambodia shared the promotion in Khmer language on April 24, 2025, claiming that Samsung’s Galaxy Buds Pro 3 are offered at a substantial discount, exclusively for online orders.
The screenshot below features a Facebook page called SamCenter Vietnam that shared the promotion in the Vietnamese language on April 24, 2025, claiming that Samsung’s Galaxy Buds Pro 3 are offered at a substantial discount exclusively for online orders.
As it has been spreading on social media platforms, these kinds of promotions using Samsung’s products can be observed through various links here: Link 1 (archived), Link 2 (archived), Link 3 (archived), Link 4 (archived), Link 5 (archived).
The online promotions resonated strongly on social media, sparking widespread engagement through countless shares, comments, and reactions from users.
FACT CHECK
Fact Crescendo investigated this claim using Google Reverse Image Search, interviews with the corporate agents, and keyword searches to uncover the following facts.
Upon reviewing the Facebook page, it is evident that it is not an official page of Samsung Electronics for the Cambodian market. The page was created in September last year and has only 14 followers.
Samsung operates a single official Facebook page that provides information, support, and promotions in multiple languages, each tailored to specific markets. The page, owned by the Korean tech giant, is verified and boasts 162 million followers.
The screenshot below shows Samsung’s official Facebook page displaying information in Khmer for users accessing it from Cambodia.
When reached through the hotline listed on Samsung’s official Facebook page, a corporate customer service agent responded in Khmer, warning customers about online scams exploiting the Samsung brand. He advised them to buy smart devices exclusively from authorized dealers in Phnom Penh to ensure authenticity and security.
In addition, through Google Reverse Image Search, we identified the origins of the photos utilized in the promotion, which was published in Khmer on social media platforms.
A Vietnamese media outlet reported that the photo showing a large crowd queuing in front of a store called SAMCENTER depicts the official launch of a Samsung-authorized store in Ho Chi Minh City, Vietnam, an event that took place nearly two years ago.
The SAOSTAR report featured a screenshot showing Vietnamese customers gathered in front of SAMCENTER, a Samsung-authorized dealer in Vietnam.
SAOSTAR REPORT | Archived Link
SAMCENTER is the official Samsung-authorized dealer in Vietnam, previously operating 30 stores nationwide before closing five in recent months. It maintains both a website and an official Facebook page, SamCenter Việt Nam, which boasts over 34,000 followers.
A review of its official Facebook page suggests that SamCenter Vietnam has not conducted the promotions seen in certain social media posts.
When contacted via Messenger, a customer service agent at SamCenter Vietnam confirmed that the company has no connection to the fraudulent promotions circulating on social media. They emphasized that these scams are not affiliated with SamCenter in any way.
A Facebook search for “SamCenter” reveals numerous pages featuring the name alongside country names like Cambodia, the Philippines, and Thailand. These pages appear to have been created using the “SamCenter” branding.
In Vietnam alone, more than ten Facebook pages have been created using the name “SamCenter Vietnam,” sharing announcements claiming that Samsung is offering significant discounts on its smartphones and other devices.
The screenshot below displays a list of Facebook pages created under the name “SamCenter Vietnam,” promoting substantial discounts on Samsung products and devices.
The SAMCENTER’s customer service agent stated that SamCenter has no stores in other countries within the region. The company clarified that any Facebook pages using the company’s branding are not affiliated with its operations in any way.
A review of each Facebook page indicates that they were recently created. Additionally, the website links included in their posts are not subdomains of Samsung’s official website, raising concerns about their legitimacy.
Fact Crescendo attempted to contact Samsung Electronics via multiple email addresses but has not received a response. Any updates will be provided as soon as a reply is received.
Phishing Scams Exploited Global Brands to Deceive Users
These types of promotions have been circulating on social media platforms for years and are widely recognized by digital security experts as online scams and phishing attempts designed to deceive users.
Last year, Cambodia’s Anti-Cyber Crime Department within the Ministry of Interior issued a warning about the risks faced by internet users, particularly those who engage in online activities or advertising.
Ms. Chhit Kanika, a digital security trainer at Chumrum Digital—a platform dedicated to digital security and safety training—notes that deceptive advertising has existed for years, often misusing the names of global brands to lure unsuspecting users.
The digital security expert explained that these deceptive advertisements are a form of phishing attack, designed to trick social media users into clicking on links or providing personal information.
Ms. Kanika warned users to steer clear of such Facebook posts and refrain from following any instructions or requirements they may impose. She cautioned that leaked personal information could be exploited by malicious actors for fraudulent or harmful purposes.
Since launching its operations in Cambodia, Fact Crescendo has rigorously investigated and debunked such fraudulent promotions, revealing them as phishing scams designed to deceive social media users and exploit their trust.
These scams often exploit the names, products, images, and logos of well-known global brands to create an illusion of legitimacy. Their goal is to deceive individuals into providing sensitive personal information or making payments under pretenses.
This tactic is widely recognized as a common strategy employed by cybercriminals to exploit unsuspecting victims. These revelations underscore the importance of staying vigilant online, verifying the legitimacy of offers, and steering clear of unverified sources to protect personal information.
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CONCLUSION
Fact Crescendo has verified that the widely circulated promotions are fraudulent. These offers do not originate from Samsung Electronics or its authorized dealers. Instead, they are phishing scams that misuse the Samsung brand and products to deceive social media users.
Title:Samsung Products Exploited in Phishing Scams Across the Region
Fact Check By: Jay UdomResult: False
